Business Transition and Change

Return on investment of a solution is ultimately determined by the speed of adoption and proficient utilisation by people. This typically requires process and behavioural change, and needs to be managed and measured in a holistic, systematic way.

With our broad based experience in complex initiatives, and proven toolkit based on Prosi’s ADKAR methodology, our consultants work closely with you to identify people impacts and create sustainable transition plans and innovative communications that focus on building engagement, minimising risk and enable business ownership of the solution.

Our services:

  • Organisational Change Management strategy, planning and review
  • Engagement & communications delivery
  • Transition Management and behavioural alignment
  • Benefits Realisation planning and review
  • Continuous Improvement & optimisation design

Business Transition and Change – Key People:

Cyndi Manuel




Cynthia has worked for over twenty years in HR and Payroll, and is a certified Change Practitioner through Prosci®. Her experience includes: organizational change management, project management, business process analysis and optimization in technology implementations, strategic and operational change initiatives, organizational restructures, mergers and acquisitions, and cultural transformation.

Cynthia’s business consulting experience includes HCM and WFM solutions in diverse industries such as public sector, healthcare, manufacturing, finance, energy and retail. Her experience enables her to add significant value to all clients facing today’s business realties and wanting to engage their workforce.