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Just as social tools have transformed personal relationships, community engagement and political influence, real-time collaboration is driving significant change and benefit in business. And it’s increasing every day.

Save time and money

By adding intuitive collaboration tools to human resources and management processes, you’ll shorten sales cycles, increase customer and employee engagement and reduce training costs.

Centralise control and security

Rather than using ad-hoc social tools across business units and creating disconnected silos of collaboration, it is now possible to deliver a single, secure social foundation across your entire business.

Solution: SuccessFactors JAM

Combining enterprise-grade collaboration software backed with specialist services and support from Presence of IT, the SuccessFactors JAM module offers an end-to-end cloud solution connecting customers, partners, and colleagues with information to solve problems and to drive results.

Social Collaboration

Features & Benefits

Multimedia communication

Seamlessly share all kinds of content to enable faster decision making and collaboration inside and outside your organisation.

Blended training

Use video, blogs, polls, two-way communication tools and more to train staff and get new hires up and running faster and at a lower cost.

Collaborative decision-making tools

Easily create dynamic meeting agendas, polls, collect opinions with pros and cons tables, vote on ideas, build consensus and manage group sign offs.

Manage Employee Profiles

Generate accounts for everyone in your organisation with detailed profiles that are searchable and connected.

People management

Assign tasks, set deadlines, manage goal alignment and automate processes for faster results with fewer errors.

Share, publish and comment

Share news, ideas, links, images, documents, questions, and status updates and allow others to review, reply, tag others, comment or like your post.

Online discussions, chats and wikis

Start a structured conversation to begin an exchange of ideas and/or publish pages where multiple authors can contribute or edit.

Harness the power of video

A quick and easy platform to create, share and view videos and screen recordings.


Share valuable content across the business through personalised content recommendations.

Peace of mind

SuccessFactors has some 3,600 customers and 20+ million users across 177 countries in 35 languages so you’re in good company.

Power of the cloud

Like all SuccessFactors solutions, cloud delivery means you’ll benefit faster and won’t overload your IT department.


By first identifying your HR and business objectives, you can realise outcomes quickly and maximise long-term benefits.

Book a demo to see how

Seamless integration:

While powerful as a stand-alone module, this social collaboration module can integrate seamlessly with other SAP SuccessFactors HCM Suite modules and third party software – including learning and onboarding – to fully optimise the performance of your company’s biggest investment – your people.

End-to-end solution:

Having completed more SuccessFactors implementations than any official SAP Services Partner Australia-wide, Presence of IT have combined years of deployment experience, industry standards, proven best practices.

The result: A streamlined process to deliver your social collaboration implementation to improve productivity, reduce costs and maximise ROI.

Social Collaboration Presence of IT

Let us show you why we are the 2016 SAP® Cloud HCM Solutions Reseller winner for Partner Excellence.

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“Blended learning is the highest impact way to deliver corporate training on mission critical business initiatives – the ROI on some of these programs has been 700%.”

Source: Josh Bersin, Bersin & Associates